August 01, 2018
Negotiating a Statement of Work (SOW) sets up the expectations of the global broker relationship. Employers should involve key stakeholders from corporate, global and local roles in this process to optimize the long-term success of the relationship. This global broker publication summarizes a moderated member discussion on SOW, strategic initiatives, fees and account manager selection, as well as the importance of service-level agreements and a strong management operating system.
Global Brokers Benchmarking Statement of Work
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